Money-Back Guarantee
We stand behind every product with a 30-day money-back guarantee. If you're not happy, you have 30 days after receiving your item to request a refund.
Eligibility
The item must be in the same condition you received it β unused, in its original packaging β with the receipt or proof of purchase.
How to claim
Email support@savingthedogs.com to start your return. If accepted, we'll send return instructions. Items returned without a request won't be accepted.
Damages & issues
Inspect your order on arrival and contact us right away if anything is defective, damaged, or incorrect.
United States β 30-day right to cancel
For orders shipped within the United States, you may cancel or return within 30 days for any reason, provided the item is returned unused and in original condition with proof of purchase.
Refunds
Approved refunds are issued to your original payment method within 10 business days. See our Refund Policy for details.